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Monday, August 29, 2005

Normal Service Will Be Resumed...

Today's GN reported that those dishonest scoundrels lovely people at Eat Your Salad expected Internet service to be restored to its usual fabulosity at 7 o'clock Dubai time this evening.

And do you know what? I think it's actually happened.

So, we only had a month of utterly lousy service for which we are expected to pay. Doesn't Etisalat have a PR advisor? Can they not see the immorality of charging people for a service they did not actually receive? Can they not see the goodwill benefit that would accrue from them not charging anyone for Internet service during the month of August?

Apparently not. All they'll say is that they are investing in additional bandwidth so that this never happens again. How generous. We love you, Etisalat.

1 Comments:

Blogger secretdubai said...

Probably tragic, but it never even crossed my mind about compensation until I saw others griping. I never imagined in a million years such a thing would be possible or likely. So I wasn't disappointed or annoyed at all.

Which goes to show how acclimatised I have become to dreadful govt customer service. I accept it and expect it as normality.

9:25 pm  

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