Fess Up Etisalat
Mind you, they probably wouldn't use that excuse again. No doubt their PR Officer/Tea Boy is scratching his head trying to come up with something more plausible - hence the delay in any kind of announcement / non-apology.
I know! 'It's the Atlanteans. Not dead, just resting. Recently awoken and roaming the sea-bed ripping up fibre-optic cables'.
Or: 'Underwater Tsunami Snaps Cables'.
Or: 'Alien Spacecraft Crashes Into Indian Ocean: Cables Snapped'.
Or: 'You Whingeing Expats Are All Going On Vacation: Why Should We Pay For Bandwidth That Won't Be Used?'